Dog Boarding In Our Home FAQ

🐾 Boarding In Our Home FAQ — Everything You Need to Know

1. Where are you located?

We are located near Sacramento, CA. Once your booking is confirmed, we will send you our address.

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2. How do I reserve a spot for my dog?

You can reserve your stay online!

For last-minute bookings, please text 916-399-3605 before reserving to confirm availability.

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3. How far in advance should I book?

We recommend booking at least two weeks in advance due to limited availability.

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4. What are drop-off hours?

Drop-off begins at 9:00 AM.

Special earlier drop-off requests may be accommodated — just ask!

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5. What happens after I book?

Once you book, we will call or text you to confirm your stay. After confirmation, we will send our address.

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6. What if you’re booked for the dates I need?

If we are unavailable for your requested dates, your reservation will be refunded in full.

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7. What is your cancellation policy?

You will receive a full refund if you cancel at least 72 hours before your scheduled drop-off time.

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8. How does pricing work for overnight stays?

Our overnight boarding rate covers 24 hours.

Pick-up time is the same time as drop-off.

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9. What if I need to pick up later than 24 hours?

No problem!

✔️ Up to 4 hours later — add Doggy ½ Daycare to your cart

✔️ More than 4 hours later — add a Full Doggy Daycare

Pick-up times will be arranged after booking.

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10. What kind of dogs do you accept?

We only accept friendly, well-socialized dogs.

Our home is like a fun mini dog park — dogs must be comfortable with other dogs.

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11. What if my dog doesn’t get along with others?

If your dog is not friendly or struggles at dog parks, we are not the right fit.

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12. Can you separate dogs if needed?

Yes! If an older dog needs quiet time or personalities clash, we can separate areas — our big dog room can split into two secure spaces.

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13. What vaccination requirements do you have?

Dogs must be fully up to date on vaccinations.

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14. Does my dog need to be fixed/spayed/neutered?

Yes — we require all dogs to be fixed.

If you have a puppy too young to be fixed, please reach out — we may be able to accommodate depending on dates.

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15. Are bookings guaranteed?

Bookings are based on availability, and we keep spots intentionally limited for quality care.

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16. How do I contact you with questions?

Text us anytime at 916-399-3605 — we are happy to help!